Privacy Policy
Privacy Policy
Last updated: September 5, 2026
At Venue Two, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit venuetwo.com, make a purchase, contact us, or otherwise use our services.
1. Who We Are
This online store is operated by Venue Two.
Business name: Venue Two
Business address: Witrugspecht 33, 7827RC, Emmen, Netherlands
Email: info@venuetwo.com
Chamber of Commerce (KVK): 93963033
VAT number: NL005055084B33
For questions about this Privacy Policy or the processing of your personal information, please contact us at info@venuetwo.com.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting customer service
- Device, browser and IP address information
- Information about how you use and interact with our website
- Cookie and similar technology data
Payment information is processed through our payment providers. We do not directly store complete payment card details.
3. How We Use Your Information
We may process your personal information to:
- Process and fulfil your orders
- Process payments and refunds
- Arrange shipping and delivery
- Communicate with you regarding your order
- Provide customer support
- Detect and prevent fraud or misuse
- Maintain and improve our website and services
- Comply with legal, accounting and tax obligations
- Send marketing communications where permitted by law and, where required, with your consent
Where applicable under the GDPR, we process personal information based on grounds including performance of a contract, compliance with legal obligations, our legitimate interests, and your consent.
4. Shopify
Our online store is hosted through Shopify. Shopify provides the e-commerce platform that allows us to offer and sell our products and services.
As part of operating our store, personal information may be processed by Shopify in accordance with its applicable privacy practices and contractual arrangements.
5. Sharing Your Personal Information
We may share personal information with service providers where necessary to operate our business and fulfil your order. These may include:
- Shopify
- Payment service providers
- Shipping and logistics providers
- Order fulfilment partners
- IT and hosting providers
- Analytics and marketing providers, where applicable
- Professional advisers or public authorities where legally required
We only share personal information where there is an appropriate purpose and legal basis for doing so.
6. International Data Transfers
Some of our service providers may process personal information outside the European Economic Area (EEA).
Where required, appropriate safeguards are used for international transfers of personal information in accordance with applicable data protection legislation.
7. Cookies
Our website uses cookies and similar technologies to operate the store, remember preferences, understand website usage and, where applicable, provide analytics or advertising functionality.
Where legally required, non-essential cookies are used only after obtaining your consent.
You can manage your cookie preferences through the cookie settings available on our website and, where applicable, through your browser settings.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting our legal, accounting and tax obligations.
Different retention periods may apply depending on the type of information and applicable legal requirements.
9. Your Privacy Rights
If the GDPR or other applicable data protection legislation applies to you, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Request restriction of processing
- Object to certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at info@venuetwo.com.
You may also have the right to submit a complaint to the relevant data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
10. Marketing Communications
If you have subscribed to marketing communications, we may send you information about products, promotions or other updates.
You can unsubscribe at any time by using the unsubscribe link in our marketing emails or by contacting info@venuetwo.com.
11. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
12. Children's Privacy
Our products and services are not intended for children who are not legally able to enter into purchases independently under applicable law. We do not knowingly seek to collect personal information from children contrary to applicable data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations or privacy practices.
The latest version will always be published on this page, together with the date of the most recent update.
14. Contact
For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:
Venue Two
Email: info@venuetwo.com
Address: Witrugspecht 33, 7827RC, Emmen, Netherlands
KVK: 93963033
VAT: NL005055084B33
